We’ve been around for some time now so we’ve compiled a list of the most common questions we’re asked by our customers. Got further questions? We’d be more than happy to answer them, just give us a call.

Is it cheaper to re-upholster than just buy new?

That depends! If your furniture can be replaced very cheaply then it’s likely that re-upholstering it will cost more.

However, if your furniture is of a good quality and has many years use left in it, then customers often feel it is worthwhile having it professionally re-upholstered, rather than sending it to landfill!

How much do your upholstery services cost?

At Classic Upholstery, when it comes to our upholsterer services, every upholstery we provide is different, so each price will be different too. Our upholsterers will provide a bespoke solution that covers your requirements, from the type of upholstery to the new fabric and the time it takes to complete, we’ll include all of this into your quote.

What furniture do you upholster?

There are no limits to the products and items that we can reupholster, at Classic Upholstery, we provide our services for anything from chairs to benches and sofas, we have the necessary skills needed to reupholster your items. Over the years we’ve offered a range of upholstery services and have a number of satisfied customers across the North East, for more information, feel free to contact our team today.

Do I need to provide my own fabric, or can you supply it?

Yes, if you wish, you can supply your own upholstery fabric, should there be a particular type that you’d like for your upholstery, the Classic Upholstery team have got you covered. We can help you to source the perfect fabric and materials for your furniture.

Can you upholster with velvet?

Yes, velvet is a good option for upholstery, it’s durable and strong so is great for sofas, chairs and benches. Micro velvet is great too as it’s durable, for more information on the best upholstery fabrics, feel free to contact our team today.


What should I upholster my sofa with?

When it comes to sofa and couch upholstery, they’re used every day so we recommend using a durable fabric such as cotton and linen, we advise its best to avoid loose waves as they can snag. Synthetic fabrics and microfibres are also a good choice as they are stain-resistant.

Do you cut foam on site?

No, not on a while-u-wait basis. However, we can cut foam to any shape and size and this will be ready for collection within 2-3 working days.

Can you refill cushions from my chair and sofa?

Yes, we certainly can! We can professionally refill your cushions and we also have considerable experience in converting feather or fibre filled cushions to foam.

Can you re-upholster Period furniture?

This all depends on the particular furniture you have. If the item is small enough for you to bring in then we can advise you. Or alternatively if you have an image or two of the piece, then this will usually enable us to discuss your options.

I’ve got a study chair in real leather, would you be able to re-upholster it again in real leather with the studding and buttoned back?

Certainly. As well as 4,000+ fabrics on display in our Showroom, we also have real leather hides available in a variety of colours.

Do you do upholstery work for commercial premises, or only domestic?

Yes, we have a lot of experience working on furniture in pubs, clubs, offices, schools, holiday parks, reception areas etc. Just contact us or pop into our Showroom and we’ll be pleased to discuss your requirements.

The cushions on my sofa seem to be ‘fixed’. Can they still be refilled?

Yes, our mobile furniture technicians can do this work on your furniture, in your own home.

What are your opening hours?

We’re open Monday – Friday: 8am – 6pm, Saturday: 9am – 4pm and closed Sunday.

I think a spring may have broken on my furniture, can you help?

Yes, our mobile furniture technicians can do this work in your own home.

Can I place an order for foam over the telephone?

Yes you can. Once we know what you’re intending to use the foam for we can give you various options and prices over the phone.

Do you provide a delivery service?

Yes, depending on what it is that needs delivering, and where you are located we will either deliver ourselves or use one of the 3 carriers who collect from us every afternoon.

Do your fabrics and foam comply with fire regulations?

Yes, all our foam and upholstery fabrics comply with the relevant fire retardancy regulations.

How long does a re-upholstery job take?

This all depends on what it is we are doing for you. We work very closely with you to plan a timescale that fits in with both you and our work schedule.

My dining chairs are looking quite tired, can you help?

Yes, we can re-upholster all types of dining chairs in a massive choice of fabrics. We can even loan you some dining chairs while we are working on yours!

My mum has back trouble and is looking for more support in her chair, can you help?

Depending on her type of chair we are often able to come up with ways of improving the support.

What do I need to do if I want new foam in my cushions?

If you can ring or email us with approximate sizes and ideally an image, we can gladly explain the different options open to you and give you an idea of costs.

If I want a bespoke piece of foam cut, what do I do?

If the item is straight sided then simply the sizes are fine. If it is curved then we would normally need a template, this can be made in paper, wood, polythene etc.

Can I get fabric samples?

Yes, we have hundreds of fabric samples pre-cut and labelled and we can obtain samples of all our 4,000 + fabrics direct from the suppliers for you.

How do I get a quote for re-upholstery?

If you could please initially email us with some images of your furniture, then we will gladly come back to you and explain options and costs.

Can you collect and re-deliver my furniture?

Yes, depending on where you live. If you’re based a long way from us then we can usually still work with you but it might mean you arranging for your furniture to be delivered to us.

Can I keep my old cushion fillings?

Once we have completed our work for you then we would happily be able to return your old cushions to you.

Do you make or re-upholster head boards?

Yes to both! We can re-upholster an existing headboard or make a brand new one, and they can be upholstered in a huge choice of fabrics.

We hope the above Frequently Asked questions have answered many of your queries. If not, please give us a call on 07753 222468 or use our ‘Contact Us’ page and we will be delighted to help.